9:41 ▮▮▮ ▰
Willow Creek FARM & DAIRY
Good morning, Emma.
Fresh from
your farm.
Whole milk1 gallon · weekly pickup$12
YOUR NEXT PICKUPWednesday, October 211 gal milk + 1 dozen eggs
ANDROID APP · EXAMPLE
GROCER BY ROCKETAGENTS
BUILT FOR US FARMERS.More farming.
Less admin.
Your customers, subscriptions and deliveries.
One place to keep them growing.
A branded Android & iOS customer app. A farm dashboard for subscriptions, customers and pick–pack–dispatch. Connected by an assistant that helps turn conversations into weekly orders.
Exclusively for US farmers: independent dairies, growers, CSA programs and farm stores.
ROOTED IN THE EVERYDAY.
✓
A weekly customer. One simple conversation.From first hello to next week’s order.
GROWN FORIndependent dairiesFarm subscriptionsCSA & produce boxesLocal farm stores
YOUR FARM, IN THEIR POCKET
A customer app.
On Android. And iOS.
Give regular customers a home for their weekly orders, delivery calendar, account and conversations with your farm.
Android + iPhoneYour name.
Your name.
Your products.
Their everyday routine.
- 01 Browse milk, eggs, produce and farm boxes
- 02 Choose a recurring plan and pickup or delivery
- 03 Check the next order, adjust quantities or skip dates
- 04 View balances, payment history and receipts
- 05 Chat with your farm and follow support requests
Branded app configuration and store release are scoped during onboarding. Illustrative screens below—not public download links.
Fresh from
9:41 ▮▮▮ ▰
My weekly plan YOU’RE IN CONTROL
October 2026
M19T20W21T22F23
WEDNESDAY PICKUPWhole milk · 1 gallonFarm store · 3–6 pm
Changes follow your farm’s cutoff and availability.
iOS APP · EXAMPLE
SET IT UP AROUND YOUR OPERATION
Your farm rules.
From day one.
Start with what you sell and how you serve customers. Then connect your storefront, customer app and daily operations.
Brand & catalog
Farm name, logo, products, pack sizes, prices and available quantities.
Whole milk · ½ gallon / 1 gallonPlans & billing
Recurring schedules, payment options, fees and customer plan rules.
Weekly box · Wednesday pickupPickup & delivery
Service areas, pickup locations, delivery days, order cutoffs and instructions.
Farm store · North delivery areaTeam & channels
Connect customer channels, configure assistance and decide when staff steps in.
Website · App · Social inboxPLAN THE WEEK. HANDLE THE EXCEPTIONS.
A real schedule.
Not another message thread.
Set repeating days and quantities. Keep one-time changes separate, so a skipped pickup doesn’t rewrite the customer’s whole plan.
Emma’s weekly plan
Whole milk · Farm pickup · Example
MON—No order
TUE—No order
WED1 galFarm pickup
THU—No order
FRI2 galFarm pickup
SAT—No order
SUN—No order
One-time change
Friday, October 23 2 gallons scheduled
Your repeating Wednesday and Friday plan stays unchanged.
Every change has a clear scope.
Repeat weekly Choose weekdays and a different quantity for each.
Change one date Add an extra item or skip a single pickup.
Pause & resume Set a break while the customer is away.
Confirm the next order Show exact dates, quantities and fulfillment details.
THE FARM TEAM’S DAILY BOARD
Pick it. Pack it.
Send it on its way.
Turn scheduled orders into a working day. See quantities to prepare, packing progress and orders ready for pickup or delivery.
Try moving an order through the board. These are sample orders only.
Pick list
Group quantities by product so the team knows what to prepare.
Pack by customer
Keep each order’s items, quantity and fulfillment instructions together.
Dispatch & handoff
Separate farm pickups from deliveries and track what still needs attention.
KNOW THE PERSON BEHIND THE PLAN
Customers, not
scattered records.
Bring customer details, active subscriptions, account balances, support and conversation source into one workspace.
EWActive
Emma Wilson
Customer since October 2026 · Sample profile
CURRENT PLANWhole milk + eggsWeekly · Farm pickup
NEXT ORDERWed, October 211 gallon + 1 dozen
ACCOUNT BALANCE$0.00 dueNo unpaid completed orders
FIRST CONVERSATIONInstagramAssisted signup
RECENT HISTORY
Today Asked to add eggs to next week’s pickup
Oct 14 Weekly milk plan confirmed
Oct 13 First conversation on Instagram
A useful view for your whole team.
Customer directory Find people by name, contact details or area.
Plans & payments Review subscriptions, order history and account balances.
Support with context Link questions and issues to the customer’s actual plan.
Source & conversion See where a conversation started and which confirmed orders followed.
EXPLORE THE ADMIN WORKSPACE
A little less back-and-forth.
A lot more in order.
One customer record connects the conversation, the plan and the next delivery. So your team can pick up where the customer left off.
Interactive product illustration · Fictional farm, customers and amounts.
A HELPFUL HAND, EVERY DAY
Your next regular
starts with
“Hey, do you deliver?”
Meet customers in the conversation. Answer product questions, check their area and collect the details for a weekly plan—without losing the thread.
- ↗ Website and app chat, Instagram, Messenger and WhatsApp
- ↗ Text and voice-note conversations with customer context
- ↗ Your team takes over whenever a personal touch is needed
Channel availability and workflows are confirmed during setup.
W
Willow Creek FarmExample customer conversation
●Hi! Can I get a gallon of milk every Wednesday?
Absolutely. Would you like farm pickup or local delivery?
Farm pickup, starting next week please.
YOUR WEEKLY PLAN
A fresh start to Wednesdays.
Whole milk1 gallon / week
PickupWednesday · Farm store
First pickupOctober 21
Illustrative flow. No real order is created.EVERYTHING AFTER THE FIRST ORDER
Make coming back
the easy part.
Milk on Wednesdays. An extra dozen eggs. A week away. Built around the way real customers buy from real farms.
Plans that fit real life.
Weekly schedules, different quantities by day, skips and pauses. Keep the next order clear for everyone.
SUBSCRIPTIONS & SCHEDULESA home for every customer.
Give customers a branded place to view their plan, check orders and ask for help. Keep their history together.
YOUR BRAND & CUSTOMER ACCOUNTSA clearer day on the farm.
See what needs preparing, who’s collecting and which deliveries need attention. Keep your team working from the same plan.
PICKUP & DELIVERY OPERATIONSYOUR FARM. YOUR CALL.
Helpful automation.
You stay in charge.
Your products. Your service area.
Set what you sell, where you deliver and how customers collect.
Switch assistance on. Step in anytime.
Control automated replies by channel. Take over a conversation with its context intact.
Know where an order started.
Keep the conversation source alongside the customer journey, so you can understand which channels lead to orders.
A FEW GOOD QUESTIONS
Before we meet.
Is Grocer for my kind of farm?+
Grocer is currently offered only to farmers and farm businesses in the United States selling directly to households: independent dairies, recurring farm boxes, CSA programs and farm stores. We’ll review your actual ordering and fulfillment process together.
Can I keep my existing ordering system?+
Let’s map what you already use first. We can discuss an inbox-focused pilot or a broader customer and subscription workflow. Compatibility and migration needs are assessed before any integration is promised.
Does Grocer provide delivery drivers?+
Grocer’s focus is managing customer orders and fulfillment workflows. Driver networks, refrigerated transport and third-party delivery integrations are separate arrangements scoped for your operation.
What about herdshares and farm-specific rules?+
Your membership requirements, approval process, pickup rules and product restrictions need to be defined during setup. An automated conversation should follow those rules, not bypass them.
How do we get started, and what does it cost?+
Start with a conversation about your farm, customer volume and current tools. We’ll agree a focused pilot and its price before you commit. There’s no payment or account creation required to inquire.
LET’S GROW SOMETHING GOOD.
Tell us about
your farm.
For farms based in the United States.
Show us how your week works—we’ll show you where Grocer could help.